pac88 Terms and Conditions

These terms and conditions ("Terms") form a legally binding agreement between the company operating the pac88 platform ("pac88" or "we") and the user ("you" or "member"). By visiting the pac88 website, creating an account, or using any of its services, you are considered to have read, understood, and agreed to these Terms.

pac88 is an online gaming and betting platform that provides slot games, live casino, cricket betting, and other entertainment services to users in Bangladesh. All our services are operated in Bengali and through local payment methods.

These Terms apply in both English and Bengali. In the event of any inconsistency, the Bengali version shall take precedence. pac88 reserves the right to amend these Terms at any time without prior notice. Continued use of the platform after any changes constitutes acceptance of the updated Terms.

To register on pac88 and use its services, you must meet the following eligibility requirements:

• You must be at least 21 years of age.
• You must hold a valid proof of identity (National ID card, passport).
• You must not be located in any jurisdiction where online gaming is legally prohibited.
• You must be mentally and physically capable of using services of this nature.
• You must not have had any previous account suspended or closed on pac88.

pac88 may request documents for age and identity verification at any time. Deposits, withdrawals, or other services may be temporarily suspended until the verification process is complete. Providing false information may result in account cancellation and forfeiture of the balance.

Each individual may open only one account. Opening multiple accounts under the same person is strictly prohibited. If multiple accounts are detected, pac88 may close all such accounts and forfeit all associated balances.

3.1 Registration Information

You must provide accurate and complete information at the time of registration. The information required includes:

• Full legal name (as per National ID card)
• Valid email address
• Date of birth
• Contact information
• Preferred payment method

3.2 Account Security

It is your responsibility to keep your account username and password completely confidential. pac88 will never ask for your password by phone or email. Do not share your login details with any third party. If you suspect unauthorised access to your account, contact [email protected] immediately.

pac88 will not be held responsible for any unauthorised activity on an account unless our direct negligence is proven.

4.1 Deposit Methods

pac88 supports the following payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer (including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank)

The minimum deposit amount across all payment methods is ৳300 (three hundred taka). Deposited funds are generally credited to the account instantly. Bank transfers may take slightly longer.

4.2 Withdrawal Policy

The minimum withdrawal amount is ৳800 (eight hundred taka). Withdrawal requests are generally processed within 1 hour. Withdrawals must be made through the same payment method used for the deposit, or through a verified method for the first withdrawal.

Identity verification must be completed before making a withdrawal. No withdrawal will be processed without verification. A copy of your National ID card or passport may be required at the time of your first withdrawal.

4.3 Currency and Conversion

All transactions are conducted in Bangladeshi Taka (BDT / ৳). Where applicable, international currency conversion will be carried out at the rate set by pac88. pac88 is not responsible for any charges imposed by third-party payment processors.

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. For example, a deposit of ৳1,000 will earn a bonus of ৳1,500.

Conditions for claiming the welcome bonus:

• You must select the relevant option during registration to claim the bonus.
• The minimum first deposit amount must be ৳300.
• The bonus amount is not withdrawable until a 20x wagering requirement has been completed.
• The deadline to complete the wagering requirement is 30 days from the date the bonus is credited.

5.2 VIP Program

pac88 offers three VIP tiers that provide added benefits for regular players:

• Bronze: Weekly cashback of up to 0.5%.
• Silver: Weekly cashback of up to 1.0%.
• Gold: Weekly cashback of up to 1.5% plus special benefits.

VIP tier is determined based on regular activity. The criteria for tier advancement are set at pac88's discretion and may change at any time.

5.3 General Bonus Terms

• Bonus offers cannot be combined unless explicitly permitted.
• Winnings earned from bets placed with bonus funds are not withdrawable until wagering is fully completed.
• pac88 reserves the right to cancel or modify any bonus program.
• If bonus use is suspected in fraudulent activity, the account will be placed under investigation.

All games and betting activities on pac88 are conducted in a secure and fair manner. Our platform uses Random Number Generator (RNG) and Fair Play technology.

6.1 Betting Rules

• The outcome of each bet is final and cannot be changed unless a technical error has occurred.
• A bet cannot be cancelled once a game is in progress.
• If a bet remains incomplete due to a network outage, the result will be determined according to server logs.
• Maximum bet amounts may vary by game and service.

6.2 Cricket Betting

The cricket betting section offers the opportunity to bet on BPL, IPL, T20 World Cup, ICC events, and other international cricket matches. If a match is cancelled or a result is affected by rain, bets will be refunded or results determined in accordance with pac88 policy.

6.3 Technical Errors

Incorrect results or amounts displayed due to any technical fault, software bug, or unintentional error are not valid. In such cases, pac88 reserves the right to redetermine the result or refund the bet amount.

The following activities are strictly prohibited on the pac88 platform:

• Operating multiple accounts or sharing accounts for mutual benefit.
• Bonus abuse, collusion, or any other fraudulent methods.
• Using automated bots, scripts, or software to play games.
• Using the platform for money laundering or illegal fund flows.
• Harassing or attempting to harm other users.
• Attempting to hack pac88 systems or breach security.
• Operating an account on behalf of a minor.
• Providing a false identity, incorrect information, or forged documents.

pac88 reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any provision of these Terms.
• Failure to complete identity verification or providing false information.
• Suspicious or fraudulent activity.
• Extended inactivity (more than 12 months).
• Mandatory closure due to regulatory or legal reasons.

Users may also voluntarily close their accounts. In such cases, the verified balance may be withdrawn after all pending transactions have been completed.

For self-regulation purposes (in accordance with the Responsible Gaming policy), contact [email protected] to temporarily lock your account.

To the maximum extent permitted by applicable law, pac88 is not liable for:

• Losses caused by internet outages or third-party network issues.
• Losses arising from the user's own negligence or password sharing.
• Force majeure or unforeseen circumstances (natural disasters, government restrictions, etc.).
• Financial losses incurred through gaming or betting — risk is inherent in this type of entertainment.
• Faults in third-party software or game providers.

pac88 always strives to provide a secure and reliable platform and uses SSL encryption and advanced security measures.

Protecting your personal data is our primary responsibility. pac88 never sells your personal information to third parties. Data is used solely for providing services, verification, and fulfilling legal obligations.

For details on data collection, storage, and processing, please read our Privacy Policy.

For any dispute or complaint, please contact our customer service team first. We aim to resolve all complaints quickly and fairly.

11.1 Complaint Submission Process

1. Contact us directly in Bengali via 24/7 live chat.
2. Or write to us in detail at [email protected].
3. Include the type of complaint, date, transaction ID, and any relevant information.
4. pac88 will provide an initial response within 72 hours.

11.2 Final Decision

In disputes regarding game results, pac88's server logs will be considered as final evidence. The decision of our customer care team is final and binding.

pac88 reserves the right to update these terms and conditions at any time. Users will be notified by email or through the platform in the case of significant changes. Continued use of the platform after any changes will be considered acceptance of the new terms.

The latest version of the terms and conditions will always be available on this page. To request a previous version, contact us at [email protected].